Frequently Asked Questions
Please take some time to review our questions and answers below, which we hope you find to be very useful.
- Why should I choose a rental home instead of a hotel?
- After reviewing your web site, I still have questions. Is there someone I can speak with?
- Are all linens and towels included?
- Are there a lot of things for the children to entertain themselves with in the home?
- During what times of the year do you recommend Pool Heat?
- Is there someone close by incase we have any questions or a problem during our stay?
- Is there any construction ongoing in this development?
- Do you accepts pets?
- What is your smoking policy?
- Is there a golf course nearby?
- How much of a deposit do I need to make a reservation?
- Does your Villa have its own phone?
- I've heard there are lots of bugs and insects in Florida. Should I be concerned?
- What form of payment do you accept?
- What time is check-in and check-out?
- How do I get the keys to the Villa?
1. Why should I choose a rental home instead of a hotel?
Hotels in the Disney area can be very expensive. In fact, you will probably pay the same price for one person as you would for this Villa that can accommodate up to 12 guests. In addition, you are not restricted to just one room. You have an individual family room, Kitchen, Dining Area, Bedrooms, Bathrooms, and of course your own private heated swimming pool and patio in a screened enclosed environment. There are also 3 TV's, DVD/VCR Players, and a Game area that can includes a Pool Table, Air Hockey etc. As you can see, there is something for everyone. A perfect solution for all of your vacation needs.
2. After reviewing your web site, I still have questions. Is there someone I can speak with?
We are always more than happy to speak with anyone who has additional questions. You can either contact us at 810 220-4269 or send us an email at . We pride ourselves on being accessible and providing you with answers to your questions just as quick as possible.
3. Are all linens and towels included?
Yes, all towels and linens are provided. There is also a Washer and Dryer for your convenience.
4. Are there a lot of things for the children to entertain themselves with in the home?
Absolutely. There are 3 Cable TV's, DVD/VCR Players, and of course the Game area. The Game area for our villa includes:
- Pool Table
- Air Hockey
- Cable TV
- AM/FM/CD Stereo
The Game room will entertain them for many hours, while the adults can relax around the pool or enjoy a movie on the Television.
5. During what times of the year do you recommend Pool Heat?
Typically, we recommend pool heat between November and March.
6. Is there someone close by in case we have any questions or a problem during our stay?
Absolutely. We have a professional property management company who takes care of our property. They are always on hand and available to assist our guests. If the need arises for you to contact them, you will find them to be very courteous, professional and quick to provide you with assistance. You will be provided their contact information as part of your welcome package.
7. Is there any construction ongoing in this development?
All home construction near our Villa is complete. You will not be interrupted or bothered with construction trucks, traffic congestion, safety hazards, air and noise pollution that are present in many developments still under construction.
We are sorry but no pets are allowed in our Villa.
9. What is your smoking policy?
Our Villa is non-smoking properties. We would appreciate it if you would not smoke in the villa or around the pool and patio. We find that most guests prefer a smoke free environment. We appreciate you adhering to our non-smoking policy in an effort to keep our property in great condition.
10. Is there a golf course nearby?
Kissimmee Bay Country Club is minutes away and there are several other fine golf courses close to our Villa.
11. How much of a deposit do I need to make a reservation?
A required deposit of $1000 per week secures the reservation.
12. Does your Villa have its own phone?
We actually have three phones in our Villa. All local calls are free. But we find most of our guest use their cell phones for any long distance calls they may need to make.
13. I've heard there are lots of bugs and insects in Florida. Should I be concerned?
Like any other hot climate, there does tend to be more insects. However, a pest control company treats the Villa each month. The private pool is also screened, so you won't have any problems with insects during those relaxing evenings by the pool.
14. What form of payment do you accept?
We accept personal checks, cashier checks, or money orders in US Dollars.
15. What time is check-in and check-out?
Check-in begins at 3:00pm on the day of your arrival. Check-out is no later than 11:00am on the day of your departure. If there are special circumstances regarding these times, please ask and we will do our very best to accommodate your request if at all possible.
16. How do I get the keys to the Villa?
We have a secure lock box on our Villa. We will email you the combination 2 weeks prior to your arrival.
If you have any further questions, please contact us. We certainly want to answer any questions you may have.
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